This Privacy Policy describes the practices of Shen Realty (“Shen Realty,” “we,” “our,” or “us”) with respect to the collection, use, and disclosure of personal information obtained through our website, email sign-ups, and related services. By providing personal information to us, you agree to the terms of this Privacy Policy.
1. Information Collected
We may collect personal information that you voluntarily provide, including your name, email address, telephone number, and property preferences. We may also collect information automatically through cookies, log files, and similar technologies when you use our website.
2. Use of Information
We use personal information for the following purposes:
- To provide real estate services, including responding to inquiries and sending communications.
- To send newsletters, listings, and market updates consistent with your opt-in preferences.
- To operate, maintain, and improve our website and services.
- To comply with legal and regulatory obligations.
3. Disclosure of Information
We do not sell personal information. We may disclose personal information only in the following limited circumstances:
- To third-party service providers who perform services on our behalf (e.g., CRM systems, email platforms, website hosting). These parties are contractually restricted from using personal information for any other purpose.
- As required by law, regulation, or legal process.
- To protect the rights, property, or safety of Shen Realty, our clients, or others.
Data will not be sold or shared with third parties for promotional or marketing purposes.
4. Consumer Privacy Rights
If you are a resident of California, you have rights under the California Consumer Privacy Act (as amended by the CPRA), including the right to request access to, correction of, or deletion of your personal information. You also have the right to opt out of the sale or sharing of personal information (although Shen Realty does not sell personal information).
These rights are extended to all users, regardless of location. Requests to exercise these rights may be submitted by contacting us using the information below.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, or disclosure. However, no method of transmission over the internet or storage system is completely secure.
7. Marketing Communications
You may unsubscribe from marketing communications at any time by following the instructions contained in our emails or by contacting us directly.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may revise this Privacy Policy from time to time. The “Last Updated” date indicates when the policy was last modified. Your continued use of our services constitutes acceptance of the revised policy.
10. Contact Information
For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:
Shen Realty 23732 Malibu Rd., Malibu, CA 90265
Email: shen@shenrealty.com
Phone: (310) 980-8809